Maintenance Insights

The analytics engine has identified the following vendor and operational trends:

• Dallas Response Times: Resolution times in Dallas have spiked to 4.2 days. The primary bottleneck is third-party HVAC contractor availability during the summer season.
• Make-Ready Costs: Make-Ready (Turn) expenses account for 35% of all YTD maintenance spend. Austin and San Antonio are driving this due to a higher volume of recent move-outs.
• Fort Worth Efficiency: Fort Worth is clearing 105% of its incoming work orders (clearing backlog) with the lowest average cost per ticket ($185) in the portfolio.

Average Resolution Time by Market (Days)