Collection Action Items

The dashboard highlights the following high-priority accounts and market trends:

• Houston Commercial: Commercial retail units in the Houston market are driving the recent spike in 60+ day severe arrears. Legal notices may need to be accelerated.
• Austin Multifamily: Austin maintains the highest collection rate (98.5%), with 80% of outstanding balances actively enrolled in on-track payment plans.
• Eviction Watchlist: 12 accounts across Dallas and San Antonio have breached 90-day aging without a payment plan. Send to collections for review.

Current vs Severe (>30 Days) Arrears by Market